Introduction
At Richlance International, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, participate in our direct sales program, or interact with us.
Scope
This Privacy Policy applies to:
- Our website www.richlance.com
- Our direct sales program
- Any interactions with our representatives or agents
- Any information collected through our online platforms
Information Collection
We collect various types of information, including:
- Personal Data: Name, email address, phone number, physical address, and other identifying information.
- Transaction Data: Purchase history, payment information, and order details.
- Technical Data: IP address, browser type, device information, and website usage.
- Marketing Data: Preferences, interests, and communication history.
Information Use
We use your information for:
- Order Processing: Fulfilling purchases and delivering products.
- Communication: Responding to inquiries, sending updates, and promoting products.
- Marketing: Personalizing offers, analyzing preferences, and improving customer experience.
- Compliance: Meeting legal and regulatory requirements.
- Research: Analyzing website usage and improving services.
Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping companies, and other vendors.
- Affiliates: Partners and subsidiaries within our corporate group.
- Regulatory Bodies: Law enforcement, regulatory agencies, and courts.
- Successors: In the event of a merger, acquisition, or business transfer.
Data Security
We implement robust security measures to protect your information, including:
- Encryption: Secure data transmission (HTTPS/SSL).
- Access Control: Restricted access to authorized personnel.
- Data Backup: Regular backups to prevent data loss.
Data Retention
We retain your information for:
- Active Account: Duration of your account activity.
- Inactive Account: Up to 90 days after inactivity.
- Transaction Records: As required by law.
Your Rights
You have the right to:
- Access: Request your personal data.
- Correct: Update or correct inaccurate information.
- Delete: Request deletion of your data.
- Opt-out: Withdraw consent for marketing communications.
Cookies
Our website uses cookies to:
- Improve User Experience: Enhance navigation and functionality.
- Analyze Traffic: Monitor website usage.
Changes to this Policy
We reserve the right to update this Privacy Policy. Changes will be effective upon posting.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Richlance International
Support@richlance.com
Acceptance
By using our website, participating in our direct sales program, or interacting with us, you acknowledge that you have read, understood, and agree to this Privacy Policy.
